Today, the work of many government employees takes them far beyond the walls of traditional offices. To enable higher productivity and deliver greater flexibility, government agencies must transform the workplace so that employees can efficiently work virtually anywhere. Dell understands the unique needs of government agencies and offers teleworking solutions to create computing environments that meet those needs. These solutions include a wide choice of secure systems and peripherals, mobility-specific services, specialized security services and rugged hardware solutions.
Dell teleworking integrates hardware, IT and mobility services, state-of-the-art communications and remote computing security features.
Hardware and Peripherals
Dell teleworking is based on the wide range of mobile computing options Dell offers, from handhelds to laptops to tablets. These solutions include rugged versions for government employees whose jobs require them to work in harsh field environments:
Services
Dell Services is an important part of our teleworking solutions and can help accelerate the transformation of how your agency works. From planning and deployment, to security concerns, to day-to-day maintenance, Dell Services is committed to supporting your teleworking program.
- Using Custom Factory Integration (CFI), our technology experts can preinstall a variety of standard, custom or proprietary components, so everything is in place almost as soon as a system arrives on your employee's doorstep.
- We can help employees keep their systems up and running with helpdesk and Accidental Damage services, freeing up your agency to focus on its primary mission — not on troubleshooting IT issues.
- We offer a suite of mobility services specially designed with security in mind. It features remote laptop recovery, remote data deletion and hard drive data recovery, and lets customers keep control of their hard drive (and data) under any repair circumstance.
Communications
Dell teleworking solutions can also integrate unified communications into the mobile work environment. This integration includes integrated email, voicemail and calendar, in addition to enterprise-grade instant messaging, Web conferencing, and multiparty voice and videoconferencing that use webcams and RoundTable devices.
Security
Dell is committed to all aspects of secure computing and recognizes that for government IT professionals, information security remains the most significant roadblock for teleworking.
- Dell security assessments are available as part of the process of establishing a teleworking environment and can help you evaluate the security requirements for all laptops, applications and networks in your agency.
- Dell can also assist with the development of an appropriate network security strategy that provides layers of protection, such as firewalls, anti-virus software, intrusion detection systems and/or intrusion protection systems.
- Dell can advise you on how to implement other security strategies and technologies, including encryption and strong authentication methods such as smart cards, biometrics or tokens.
Benefits of Dell Teleworking Solutions
Teleworking has a number of well-documented benefits for both employers and employees:
- Greater flexibility for employees and scheduling
- Greater productivity from remote employees
- Cost savings on facilities footprint
- Employee retention
- A wider employment pool
- Easier globalization of services
- Reduced time and travel costs
- Better work/life balance
