What is E-Government

The advent of e-Government legislation has created an increased focus on the citizen-centric interaction, a new purpose for technology, and increased communication. Agencies are now expected to use technology to make it easier for citizens, businesses, employees and other government agencies to get information and access key services, while increasing productivity and responsiveness internally. And because state and local government agencies deal with citizen need on a fundamental level, communication is more vital than ever. Dell has years of industry experience and a core philosophy of communicating directly to the customer, and we can help you understand and meet your e-Government initiatives.

The combined force of today's vital demand for security and the newly enacted e-Government legislation with citizen-centric initiatives based on a business model have created the desire to implement and control technology in order to achieve these goals and improve communications efficiencies within departments. Without effective communication, state and local agencies can fail to meet the needs of their citizens and risk losing opportunities for growth and connection.

Federal, state and local government agencies face key IT challenges that hamper their ability to improve service to constituents and interact with other agencies, including:

• Legacy systems that don't communicate with each other
• Cost constraints
• Security requirements
• Limited internal IT staff
• Lack of benchmark/return on investment (ROI) measures for IT investments