Rugged Solution Services

Unlike any other notebook offerings in their class, Dell rugged solutions offer a full range of services. Dell™ ProSupport™, Deployment Services, Custom Factory Integration and Dell ImageDirect™ can help reduce the risks and complexity of managing IT infrastructure. For even greater total cost of ownership (TCO) efficiencies, you can combine Dell’s remote management capabilities with next business day service and support — so you can focus on your mission.

ProSupport

All Dell rugged solutions come with Dell ProSupport — configurable support services that are simple, flexible and reliable. Some of the ProSupport for end-user options include:

• 24x7 phone and online support
• 'How to' support and advice on getting started with applications
• Collaborative support for select third-party hardware and software
• Single point of contact for escalation management
• Global command centers to manage critical issues

Furthermore,  provides special options to protect mobile users. These options include comprehensive asset and data protection services, like Remote Data Delete, Hard Drive Data Recovery, and Laptop Tracking and Recovery.

Image Management

Configuration Services provides rugged solutions with a comprehensive range of image management features that can help simplify your operations by creating, loading and maintaining your images. These services are built to your specification, making deployment fast and consistent.

Installation Services

Havis Inc., a trusted Dell partner, is the one-stop resource for rugged notebook docking solutions. They provide customized services for configuring and mounting systems in all types of vehicles.