Industry Insights

E-Rate Resource Center

E-Rate and Dell solutions for schools

Dell SPIN#143004340

To ensure today's students are ready for the digital age, school districts need to be equipped with the right voice, video and data communications tools.

The E-Rate program helps make this possible. The program provides discounts on services and products that are essential for classrooms and libraries to receive voice, video and data communications. E-Rate is administered by the Universal Service Administrative Company (USAC) under the direction of the Federal Communications Commission (FCC). For an overview of the program, visit the Funds for Learning or the USAC websites.

If you have selected Dell, or are considering choosing Dell, to provide E-Rate eligible services and equipment for your school or library, the following information and tips may be helpful.

Eligible Dell offerings
Dell has a variety of offerings that are eligible for Priority 1 and Priority 2 E-Rate discounts, including:

Internet access and telecommunications services (Priority 1)*

Internal connections (Priority 2)**

Basic maintenance
(Priority 2)**

  • Internet access hosted services: email, website hosting, VoIP (ePals)
  • Internet bandwidth
  • P1: Services only (no hardware or software)
  • LAN infrastructure: switches, routers, hubs, wireless, cabling
  • Video infrastructure: codecs, MCUs, streaming components
  • Servers: eligible depending on use by customer. Eligible uses include: DNS/DHCP, email, web, firewall, video distribution, proxy/terminal
  • Virtualization: eligible server uses may be virtualized (VMware®, Citrix®, and so on.)
  • Repair and upkeep of eligible components
  • Basic technical support
  • Software bug fixes/patches/ minor update
  • Configuration changes

*Priority 1 is available to all eligible applicants regardless of discount rate.
**Priority 2 is available only to eligible applicants who qualify for higher discount rates, as determined under the E-Rate program.

Submitting an E-Rate purchase order (PO) to Dell
When submitting an E-Rate PO to Dell (SPIN#143004340), keep the following in mind:

  • The PO must clearly be marked E-Rate
  • The total dollar amount of the PO quoted by Dell must be submitted
  • Note the Schools and Library Division's portion and qualifying entity's portion in the body of the PO
  • Terms are 30 days, at Dell's sole discretion

These forms must be submitted with the PO:

  • Funding Commitment Decision Letter
  • Funding Commitment Report (FRN)
  • Description of Service (submitted with Form 471)
  • Signed copy of Form 486

Billing and reimbursement
Dell SPIN#143004340

After eligible services have been delivered, applicants may submit invoices for Universal Service Fund (USF) support. Form 472 is used to request reimbursement for support on eligible services that have already been paid in full to the service provider.

Do you need a BEAR (Billed Entity Application Form) signed and returned to you from Dell?
Simply submit the form to Dell via fax, attention Blaine Plunkett, at 512-283-0562, stating the invoice number and/or the purchase order that this form will be paid on. Please put your contact information and fax number on the cover sheet you send Dell, so that we can return the signed form to you.

For E-Rate billing and reimbursement questions contact:
Blaine Plunkett 
Phone: 1-800-289-3355, ext. 4165339
Fax: 1-512-283-0562