Speakers Bureau

Industry Insights & Expertise

This site links you to industry experts, provides weekly updates on healthcare reform, gives you access to knowledgeable resources, and allows you to request a speaker for your next event. Engage with us through our social media outlets and check back often for new information and ideas to help you solve your toughest healthcare issues.

Sally Akers, MSN, RN
Managing Director, Dell Services Healthcare & Life Sciences Consulting
Betsy Block
Director, Dell Services Accountable Care Organization (ACO) Consulting Solutions
August W. Calhoun, Ph.D.
Vice President, Dell Services Healthcare & Life Sciences
James M. Coffin, Ph.D
Vice President & General Manager, Dell Healthcare & Life Sciences
Charlotte Hovet, MD, MMM, CPE
Physician Executive, Dell Services Healthcare & Life Sciences

Andrew W. Litt, M.D.
Chief Medical Officer, Dell Services Healthcare & Life Sciences
Mike Morris
Revenue Cycle Solutions National Sales Director, Dell Services Healthcare & Life Sciences
Tim Quigley
Vice President, National Healthcare Group- Midwest/Northeast, Dell Services Healthcare & Life Sciences
Robert Teague, M.D.
Physician Advisor, Dell Services Healthcare & Life Sciences
David Zirl, Ph.D
AVP Solution Sales, Dell Healthcare & Life Sciences

	Securing Health Information and Ensuring Privacy Healthcare data is at a higher risk of cyber attacks due to open networks needed by medical professional to treat patients. Learn about the numerous technologies and processes that can be used to limit the risk.
	Ideas to Unleash Innovation There are few industries that must deal with payment system complexities, massive data explosion and inefficiencies like the healthcare industry. We are constantly searching for innovative processes and ways to leverage technology to free up time for what is most important: patient care.
	Future of Healthcare The vision of a paperless, quick, painless and affordable healthcare environment is the aspiration of most care providers. Achieving it requires an understanding of evolving technologies and tomorrow’s healthcare demands.
	Reform to Achieve Quality The dizzying political change surrounding healthcare makes even the brightest in the industry frustrated. Learn about the latest developments that could affect the quality tactics you are putting in place from clinical and business experts.
	Sustaining Healthcare Leadership Governance is a key element to building a future-ready infrastructure and ultimately successfully implementing Electronic Medical Records (EMR)implementation. Gain best practices on how to engage the right people in the process and lead your organization to long-term success.
	Managing Mobility in Medicine Everyone is in favor of empowering caregivers with technology that improves their processes. Mobile computing is quickly making its way into every aspect of the healthcare profession and making it easier for clinicians, but much harder for the CIOs to manage.
	Finding the Business Value in Cloud Computing Even though the definition of cloud computing may not always be clear, this dynamic form of computing that is scalable and often virtual is here to stay. Explore the different computing models available to help your organization become more agile and cost effective.
	Streamlining Life Sciences Getting new pharmaceutical products to market is complicated. Advanced high performance computing, standardized data collection, storage, and infrastructure services can make the process simpler.
	Evolving Healthcare Payment Models Healthcare reform around the world is constantly generating new payment models, such as Accountable Care Organizations (ACOs), to address the rising cost of healthcare. Are these models sustainable for care providers, and what are the alternatives?

HIEs and HIXs: Where the two shall meet
Where the two shall meet, modify the description to... Dell presents the state of HIEs and HIXs today, the ways in which individuals can use them effectively, and how they can transform the current healthcare landscape.
Navigating the ACA Exchange Environment: A Payer Perspective
HIXs can create a sustainable insurance marketplace. Dell Services discusses the phases of exchange development, the challenges in developing them, and how payers can take full advantage of the ACA exchange environment. (Available until 2/28/2012)
Dell InSite One: Image Archive Flexibility in Clinical Settings
Choosing an enterprise archive that is both flexible and cost-effective is crucial given the requirements surrounding meeting Meaningful Use by 2015.
Learn How the Dell ikaSystems Alliance Can Benefit You
The healthcare payer market is facing the perfect storm – healthcare reform, changing regulation and an aging population.

Owens and Minor Mainframe Migration
Dell assisted Owens & Minor overcome many business challenges by modernizing its ERP systems to provide for future enhancements and growth while improving performance.
Dell Helps Salinas Valley Along the Path to EHR
Dell helped Salinas Valley move towards the implementation of EHR by executing readiness assessment, project planning, and clinician advisory services to improve its efficiency as well as reduce costs.
Dell Improves Centegra’s IT to Increase Growth
With increased growth in the Centegra community, the company’s IT capabilities were unable to match its strategic initiatives. Dell was able to anticipate Centegra’s needs, help prioritize projects, offer expertise in contract management, and ultimately save the company about $600,000 annually.
Hunterdon Healthcare Embraces EHR
Hunterdon Healthcare turned to Dell for an EHR system to help facilitate health information exchanges and monitor communications between caregivers.

Better Healthcare Starts with Better Information
Ranked by Gartner as #1 provider of healthcare IT services in 2011, Dell serves more than 50% of US hospitals. See how Dell empowers providers to create better patient care.
A New Model for Healthcare Transformation
Realizing value from the delivery of healthcare services is a critical area of focus for senior healthcare executives from all sectors of the industry as well as policy makers. Dell providesinsights to the healthcare industry's efforts to design and implement true transformation.
Achieving Value in Healthcare Through Efficiency and Effectiveness
Two of the hottest buzz words in today's healthcare community are "efficiency" and "effectiveness". Dell provides insight into the best ways to reach these two goals while meeting the challenges of today's changing world.
Survey Says: Healthcare Leaders Ready to Focus on Information Security
A new survey of more than 500 healthcare executives shows that organizations are ready to take action, as these organizations are appointing chief security officers and pouring more money into information security.
Advancing Healthcare through the Application of Predictive Knowledge Management
Predictive Knowledge Management (PKM) is an approach for proactively understanding the essentials of the population care delivery process and its outcomes in order to more effectively improve public health.
American Recovery and Reinvestment Act: Strategic Stimulus Solutions
Dell provides a look at best-practice processes, methodologies, and tools that Federal Agencies can employ to overcome the challenges presented by the American Recovery & Reinvestment Act (ARRA), designed to help stimulate economic growth.
Are Physician Billing Companies Leaving Revenue of the Table?
Dell takes a critical look at the payer-provider information environment and suggests a three-pronged approach for revenue cycle solution implementation.
Children's Hospitals: Small Patients-Big Challenges
There is little doubt that children’s hospitals face a difficult set of challenges surrounding care delivery, social responsibility, and financial performance. Not only must they act as big advocates for the smallest patients and their families, they must also be model community citizens and use every available resource to maintain fiscal viability.
Cloud Computing: The Emerging Role of Cloud Computing in Healthcare Information Systems
Increasing regulatory scrutiny, social and cultural pressures, and stark financial realities are forcing healthcare providers to reconsider the ways in which they create, deliver, and bill for healthcare services. Cloud-based services provide a proven method for healthcare administrators to meet their changing needs without incurring the “all or nothing” risk of traditional IT investments.
Creating and Sustaining a Winning Governance Model for Successful Transformation in Healthcare
Successful EMR/EHR transformations do not occur without eff ective governance models. Governance drives accountability, ownership, and the commitment needed to bring about sweeping change. Organizations that have successfully implemented an EMR/EHR and are on the path of using technology in a meaningful manner have a working governance model in place and as surveyed, most organizations rated their IT implementations as good, while nearly 30% thought their IT implementations were either excellent or very good.
Creating Sustainable Value: Outsourcing Finance and Accounting Business Processes
While most organizations use F&A processes that basically “get the job done,” there are often added efficiencies they could gain. Assessing current processes and identifying opportunities for improvements, along with establishing standard operating procedures and performance metrics, have the potential to add significant business value.
Dell Services Fall 2010 Patient & Healthcare Executive Survey: Findings and Analysis
The US health care industry is at a critical juncture. Just as the industry was gearing up to implement the Patient Protection and Affordable Care Act (PPACA) along with Health Care and Education Reconciliation Act of 2010 (signed into law on March 30, 2010), the strong showing by Republicans in the 2010 mid-term elections has raised questions about the future of healthcare reform led by the Democrats.
Dell State Health Services
Dell helps states manage new demands while maximizing their financial resources and providing new critical healthcare services for residents.
Electronic Medication Reconciliation
Medication reconciliation is an essential process for ensuring high-quality, safe medical care. Medication errors occur in nearly 20% making adverse drug reactions the fourth leading cause of death. Implementation of electronic medication reconciliation systems that are linked to electronic medical record (EMR) systems have been shown to improve patient safety by reducing prescribing errors and virtually eliminating transcription errors. In addition, electronic medication reconciliation allows doctors and caregivers to access the patient data in multiple locations, allowing for the information to follow the patient across the entire continuum of care.
EMR and Beyond: From Data to Insight
It is important for all participants in the healthcare industry to understand the significant impact that widespread EMR deployments will have over the next several years. This Dell sponored Health Industry Insights whitepaper offers an overview of the current Health IT landscape and a look at future healthcare trends.
Enabling Crosstalk between Quality, Information Security, Compliance, and Internal Controls
A best practice business environment needs to look beyond merely managing process metrics and strive to develop an operating model that ensures compliance, security, and high-quality service delivery. While best practice assurances often emanate from industry leading certification and audit programs, optimizing the resources that go into managing these processes is also a prudent investment that can provide advantages across the organization. Dell shares 10 Best Practice tactics to help build an integrated audit and governance framework using common toolsets and methodologies. These specific tactics not only contribute to a best-in-class working environment, but also help drive the efficiency and innovation agendas of “C” level executives.
Evidence-Based Medicine as a Platform to Improve CPOE Adoption by Physicians
Through the rigorous ADOPTS process Dell partners with organizations to ensure successful Electronic Medical Records and Computerized Provider Order Entry implementations while embedding the process of Evidence Based Medicine.
Examining the Evolving Offshore Business Process Outsourcing Model
Initially viewed skeptically by nonbelievers, business process outsourcing (BPO) has surprised even its detractors, delivering impressive transformational results for hundreds of corporations across the globe. As an industry leader in providing Generation 2.0 business process outsourcing initiatives, particularly with customers in the healthcare industry, Dell has proven BPO’s potential to not only transform business processes and align them with business strategy but also to foster an environment that sets the stage for helping the customer achieve competitive advantage.
Flying into the Cloud: Do You Need a Navigator?
Cloud Computing is the hot topic in IT. Dell provides the answers you may need to determine if your organization could use a “Navigator” to help you get the most out of Cloud Computing.
Health Information Exchanges: Strategies and Point of View
The purpose of a Health Information Exchange (HIE) is to enable the creation of an interoperable Electronic Health Record (EHR) for each individual by connecting the information contained in various organizations across the entire continuum of care. While HIEs are very complex and unique from one to the next, understanding the general foundation of HIEs is critical to the implementation of the technology.
Health Information Technology: How Hospitals Can Enhance Physician Alignment by Offering HIE and EHR Technologies
Recent trends and changes in the healthcare market are prompting many hospitals to add information technology (IT) solutions and services to their physician alignment toolbox, specifically Health Information Exchanges (HIEs) and Electronic Health Records (EHRs).
Hospital Solutions: Integrated Healthcare IT and Business Process Solutions that Achieve Breakthrough Results
National healthcare reform and the existing data management challenges healthcare providers face led HIMSS Analytics and Dell to ask: Are there clinical, operational, and financial benefits that organizations attribute to their clinical technology environments?
Managing Chronic Diseases and Promoting Wellness in India Schools
The benefits of implementing Electronic Health Records (EHRs) and the use of mobile technology in India schools are far-reaching with the potential to better manage emergencies, chronic diseases, health education and wellness programs.
Managing Regulations: Preparing for HIPAA 5010 & ICD-10
ICD-10 will affect all covered under HIPAA, not just those who submit Medicare claims. It must be used in all HIPAA transactions, including outpatient claims with dates of service, and inpatient claims with discharge dates after Oct. 1, 2013.
"Meaningful Use": An Update on Meeting Criteria for Federal Incentive Payments
Taking advantage of Medicare and Medicaid incentive payments to implement EHRs is intended to foster improved prevention and management of chronic diseases, reduction of medication errors, and manage other healthcare disparities which will transform healthcare delivery and lower healthcare costs. Dell provides an update on meeting the criteria for federal incentive payments as outlined in the Health Information Technology for Economic and Clinical Health Act that was signed into law on February 17, 2009.
Medication Reconciliation: A Program that Provides Good Medicine for Patients and Care Givers
Medication reconciliation is an essential process for ensuring high-quality and safe medical care. The reconciliation process is a major component of patient safety in any environment and across all continuums of care.
Proven Strategies for Creating a Financially Sustainable Health Insurance Exchange
States across America are embarking on a new mission — implementing healthcare reform, and health insurance exchanges are a vital piece of this puzzle. In order to harness the full power of healthcare reform, it will be necessary to have the right technological tools. Coupled with their expertise in the field, Dell delivers flexible and cost-effective technology to help create a financially sustainable health insurance exchange.
Realizing Benefits from Clinical Systems Implementations
Dell is involved in many clinical information deployment & support initiatives across all major technology vendors and suppliers to empower customers to transform their delivery of healthcare services.
Summary of Healthcare Reform
Dell is pleased to present the following comprehensive summary and analysis of key provisions found in the Patient Protection and Affordable Care Act (PPACA, P.L. 111-148), signed into law by President Barack Obama on March 23, 2010. This detailed analysis highlights every key provision and mandate that will impact insurance companies, healthcare providers, hospitals, state governments, small business owners, employers, and consumers. The passage of the Patient Protection and Affordable Care Act was significant, both historically and politically. However, there are hundreds of new mandates and accountability requirements that will likely impact your operations either immediately or over the course of the next few years.
The Dell Opitimized Business Intelligence Program: Building an Effective Business Intelligence Solution for your Organization
Organizations recognize that to stay competitive, they need relevant, timely information that can turn data into knowledge to drive the correct decisions. In today’s marketplace, executives throughout the organization need to have access to knowledge-management information and the best quantitative tools to deliver reliable information faster.
The Era of Accountable Care Comes on Strong
Healthcare leaders are equipping themselves with the technology needed to hold themselves accountable for delivering high-quality, efficient care for their patients. ACOs are an unstoppable transformation—not a passing fad—enthusiastically embraced by both payers and providers.
The Value of Clinical Transformation
Globalization, consumerism, clinical workforce shortages, and information technology have had a profound impact on the healthcare industry. It is imperative that clinical transformation meets the demands of the healthcare industry. This transformation is a comprehensive, ongoing approach that places focus on three factors: people, process, and technology. With the correct management in place, addressing these factors will lead to value such as simplifying and improving the care process, eliminating duplication of work, and improving communications across the organization.
Successful Implementation of CPOE
Gain insights into Computerized Provider Order Entry (CPOE) best practices, lessons learned, patient safety processes, transformation methodologies and how process change affects physicians, and other clinicians who interact the system.