IT Staff Productivity

Whether the objective is to secure patient data or improve clinical efficiencies, IT managers can realize tangible benefits from Dell’s Mobile Clinical Computing solution. By centralizing the management of client systems – images, data and hard disks – deployment is streamlined, issues are resolved quickly, and maintenance tasks that once took hours now only take minutes

Fast Deployment
  • The deployment and management of end-user devices is streamlined in a virtualized MCC environment. Instead of having to build each machine - including relevant applications and device drivers - a virtualized desktop can be configured and deployed as an image independent of the hardware device.
Reduced Desk-side Visits
  • With reduced configuration requirements, physical visits to the machine tend to decrease when issues arrive. With the ability to remotely rebuild the MCC client, most issues are simply and rapidly resolved.
Easier Maintenance
  • With the ability to manage deployment centrally, IT managers can layer patches as necessary and quickly roll them out to their client end-point devices.
  • Provisioning new users’ applications can be streamlined by applying the updates to the virtual desktop – turning a task that once took hours into one that now takes minutes.
  • Password-related helpdesk calls can typically account for 20-40% of all helpdesk incidents. The single sign-on functionality within MCC helps reduce these incidents, saving helpdesk and clinician time while boosting productivity and staff satisfaction benefits.
The reduction of non-constructive IT support efforts can reduce the need for on-site support or field calls resulting in more time savings for IT departments.