Examining the Evolving Offshore Business Process Outsourcing Model
Initially viewed skeptically by nonbelievers, business process outsourcing (BPO) has surprised even its detractors, delivering impressive transformational results for hundreds of corporations across the globe. As an industry leader in providing Generation 2.0 business process outsourcing initiatives, particularly with customers in the healthcare industry, Dell has proven BPO’s potential to not only transform business processes and align them with business strategy but also to foster an environment that sets the stage for helping the customer achieve competitive advantage.
