Project Management

In projects large or small, the MEDITECH Solutions Group within Dell Services delivers project management services with leadership, efficiency, and diligence. Our experienced, skilled professionals have gained an intimate understanding of MEDITECH technology and applications; we know the potential traps and how to avoid them. That's knowledge we can pass along to your staff. Our methods and technologies are proven in the real world to achieve projected outcomes. On time, on budget, and within scope.

Our project management services simplify technology implementations for MEDITECH customers by providing project leadership with your team, our system professionals, and suppliers. Our project managers are trained professionals, experienced at managing implementations in the MEDITECH environment and providing project coordination from end-to-end. Our project managers employ best practice project management methodologies and are PMI trained, to achieve positive results and customer satisfaction.

Our experience with MEDITECH is extensive. Our breadth of client hospitals, the most comprehensive. And our project managers (PMs) set the standard in expertise and commitment. Just as they've done countless times for projects large and small.

Every PM within the MEDITECH Solutions Group is a seasoned professional who utilizes proven methodologies to quickly initiate and guide the success of your MEDITECH project. Our project managers are matched to customer engagements based on experience and areas of expertise. Our project management services are designed to seamlessly handle the complexities of each unique customer implementation, providing the plan, resources, and support necessary to get projects done on-time and on-budget.

Whether managing the project or coaching your own project manager, our PMs work hand-in-hand with your staff, transferring their extensive knowledge to enhance your internal capabilities. Ensuring alignment of projected outcomes to enterprise goals as well as working to anticipate and eliminate potential problems. The project manager is the single point of contact for your implementation, coordinating all communication between the customer, our technical service department, third party vendors, and MEDITECH.

Our proven tools and methodologies are the most comprehensive available:

• Project Charter and Scope documents – to formally set expectations, define scope, identify team and sponsors, establish standards, and anticipate questions
• Project Communications Plan – to ensure your organization is regularly updated on progress, and employees are committed to the project
• Project Work Plan – to outline activities, timing, responsibilities, and key milestones
• Issues Logging and Resolution Management - to escalate issues early so that nothing slips through the cracks
• Meeting Minutes – to record and track progress
• Regular Status Reports
• Project Closure – to deliver final documentation, includes follow-up to assess customer satisfaction

We also provide custom project management services to accommodate every customer situation - from conversion and testing plans to on-site training for Super Users – we can provide your staff with resources that have the MEDITECH expertise required to ensure a successful implementation. We also have the capability of using web-based project tracking tools for customers that require it.

In addition to project managers, the MEDITECH Solutions Group can provide Consultants that are subject matter experts to serve as team leaders for individual departments or functions within your organization. Our consultants can backfill a resource shortfall; for example, overseeing Patient Accounting or Revenue Cycle so you don't experience reduced cash flow during the conversion process.

Our proven solutions are developed jointly with MEDITECH, and our in-house laboratory staff works side-by-side with MEDITECH development to design, test, and validate technology solutions for our customers. As a MEDITECH preferred provider, you can also be sure that the MEDITECH Solutions Group has the strong working relationship necessary to find answers to questions quickly. This relationship, coupled with our deep knowledge of technology in the MEDITECH environment, provides the foundation for delivering top-notch project management services to support your unique implementation.