Introduction
One of the unique aspects of a Dell-powered original equipment manufacturer (OEM) solution is that you can simply access Dell's global services organization of more than 5,000 people and attach it to your organization.
In the build and logistics processes, Dell offers a variety of customized services, including branding, custom factory integration (CFI) services, custom fulfillment services (CFS), order fulfillment, software load, packaging and much more.
Once your solution is deployed, the Dell ProSupport for OEM services suite allows you to determine precisely the services you need and then select the speed of response, the level of protection and the amount of proactive support required to meet the needs of your customer base. Other services include global warranty parts depots, access to our global command centers and custom help desk services where Dell can take the "first call."
In the build and logistics processes, Dell offers a variety of customized services, including branding, custom factory integration (CFI) services, custom fulfillment services (CFS), order fulfillment, software load, packaging and much more.
Once your solution is deployed, the Dell ProSupport for OEM services suite allows you to determine precisely the services you need and then select the speed of response, the level of protection and the amount of proactive support required to meet the needs of your customer base. Other services include global warranty parts depots, access to our global command centers and custom help desk services where Dell can take the "first call."
