Services

Services Tailored to You, Your Solutions and Your Customers

Turbocharge your solutions with Dell's flexible services and support for original equipment manufacturers (OEMs). By building your solution with Dell, you can take advantage of our unique ability to customize your solution in factory, for faster and more affordable time to market, and provide your customers with access to the Dell global services organization — comprised of more than 15,000 certified field technicians spread across 60 Expert Tech Support Centers and 180 countries. We know that consistent, high-quality solutions and support are important to you and your customers. Let us help you balance innovation with execution to run your business better and be more competitive.

Reduce complexity and lower your costs with our end-to-end services and global support

Thought Leadership and Insights		Featured Services
OEMs need to focus on creating innovative solutions from concept to delivery. Simplify Your Operations Supply Chain Trends Competitive Advantage Through Customization		Customized services to your unique needs. Application Services Cloud Services Configuration and Fulfillment Services Engineering Services Image Management Installation Services

Facts About OEM Services		Global Support Services
Learn how to transform your business with Dell OEM Services OEM Services Fact Sheet		Beyond break-fix, you can tailor your parts and labor support services delivered to your customers via our globally owned support infrastructure ProSupport™ for OEMs IT Advisory Services Multivendor Support

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Featured Video

OEM Solutions Allow Customers to Innovate

Jodi Eckberg, Senior Marketing Manager-Global OEM Services, discusses how you can bring an IP-based solution to market and capture new revenue streams faster with Dell’s flexible, end-to-end services and global support.

		Tripleplay Services	It's never easy to attribute profitability to a single factor but Dell OEM Solutions has played a key role in helping boost gross profits by around 2 percent.
		Exasol	EXASOL gains a benchmark with its high-performance EXASolution on Dell servers, supported by partner Bechtle.
		Websense	Dell OEM Solutions was the obvious choice for Websense. It offered a total, end-to-end customized solution and rapid, seamless global distribution.
		Cyber-Ark Software	We realized we could ramp up production easily to meet increased demand and let our engineers concentrate on their core competencies by handing off all hardware configuration tasks to Dell OEM.
		Google Video Case Study	Dell OEM helps Google upgrade the hardware platform of the Google Search Appliance to 11th generation Dell servers, delivering three times the performance of the previous generation.

		Henry Schein	Henry Schein, Inc., relies on Dell to provide dependable and customized hardware platforms backed by a dedicated team with a global reach to deliver a full range of IT solutions for their dental practices.
		Cyber-Ark	Cyber-Ark needed a new partner to help expand its security appliance business into new market segments while enabling in-house engineers to remain focused on software development.
		Google	Dell OEM helps Google upgrade the hardware platform of the Google Search Appliance to 11th-generation Dell servers, delivering three times the performance of the previous generation

		Dell OEM Services Fact Sheet 2010	Reduces complexity and lower costs with solutions developed and delivered specifically for your organization, your solutions and your customers. As a result, you can focus on the strategic needs of your business.
		Dell OEM Configuration Services	Get customized systems ready to work right out of the box — direct to you or your customers.
		Custom Fulfillment Services	The Dell Americas Business Unit (ABU) Custom Fulfillment Services (CFS) simplifies IT for original equipment manufacturer (OEM) customers.
		Multivendor Support for OEM Solutions	Comprehensive and collaborative support to help you simplify the management of your heterogeneous installed base.
		IT Advisory Services for OEM Solutions	Helps reduce downtime across your installed base with reporting, analysis and planning.