Communications and Collaboration

Unified Communications Implementation

IT Consulting Services
Highlights
  • Speed the installation and implementation of your validated hardware/software design
  • Transition critical business applications and data without business interruption
  • Configure management framework and tools
  • Migrate users and telephony extensions from legacy PBXs and/or legacy Unified Communications (UC) implementations
  • Support UC enabled business transformation initiatives

Dell experts help you implement and optimize the solution you developed during the assessment and design stages. 

We collaborate with you to integrate and deploy your Unified Communications (UC) solution across your IT enterprise, including any system peripherals (headsets, handsets, video endpoint and legacy communications) that are part of the solution.

How it works

We help you every step of the way, including training, communication planning and choosing the most efficient way to enable UC. We handle PSTN (public switched telephone network) connectivity and PBX (private branch exchange) voice integration. We also integrate your existing telecommunications investments.

In a typical UC deployment, we help you implement the solution across your central data center first and then follow up with branch office and endpoint deployment. The Dell Unified Communications implementation practice includes:

  • Component preparation and upgrades (where necessary) 
  • Integration of the following into the overall solution infrastructure:
    • Monitoring and management features
    • Legacy voice and PSTN connectivity
    • Existing video conferencing investments
  • UC data center and client deployment
  • Line-of-business application and business transformation enablement
  • System administration and end-user training
  • Deployment reporting