Customer Stories

QuorumLabs

QuorumLabs produces a robust business continuity solution and reduces labor costs by one-third working with Dell OEM Solutions
Date : 7/1/2011
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We gained a complete OEM solution with the right combination of OEM experience, reliable hardware, and strong, global support by selecting Dell OEM Solutions.

Bill Culman, Vice President of Engineering and Operations, QuorumLabs, United States

Challenge
In producing its business continuity appliance, QuorumLabs needed an OEM partner with a broad portfolio of robust hardware, scalable services and strong support to minimize problems, support growth and allow in-house staff to focus on software.
Solution
QuorumLabs works with Dell OEM Solutions to produce the QuorumLabs® onQ™ business continuity appliance. The company created multiple models and capitalizes on Dell ProSupport™ to help minimize customer downtime.
Benefits
• Reduced hardware failures by using robust, reliable servers
• Minimized customer downtime with next day, on-site support
• Decreased labor costs by one-third, sustaining margins and keeping pricing competitive
• Refocused in-house engineers on innovative software development
• Gained a scalable OEM model that can support 50 percent quarterly customer growth and expansion into new geographic regions