Customer Stories

GGO (Gallivan Gallivan & O’Melia LLC)

Date : 2/1/2011
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Dell provides a long and predictable life cycle for its products. We know when changes are coming and can prepare for them well in advance.

Jim VanderMeer, Senior Director of Products and Services, GGO, United States

Challenge

 

Rapid growth in electronically stored business information is driving corporations and law firms to seek more efficient means of storing and producing information. GGO developed the Digital WarRoom® platform to support this need. The Digital WarRoom Server required robust hardware that would deliver high performance and require minimal maintenance at the client site.
Solution

 

GGO selected Dell OEM to supply reliable hardware and incorporate customized branding in the Digital WarRoom® Server e-discovery appliance. Providing Dell Support to customers helps ensure that legal teams stay productive around the clock.
Benefits
• Launched a new e-discovery product line in just nine months
• Expanded customer base with anticipated revenue gains of 25 percent over the next year
• Avoided hardware downtime by using a reliable platform backed by responsive support
• Enabled in-house engineers to remain focused on new software development
• Accelerated customer projects by several days compared with outsourced e-discovery services