Customer Stories

Holyoke Medical Center

Date : 8/1/2010
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Many community hospitals struggle with the challenge of transitioning their doctors from a handwritten world to an electronic one, and Dell and Symantec solutions have helped us manage it successfully.

— Carl Cameron, director of information technology, Holyoke Medical Center, United States

Challenge
Holyoke Medical Center needed to transition its healthcare staff from handwritten records to a digital workflow, while maximizing physician–patient time. With a mix of aging desktops and newer endpoints, Holyoke wanted to deliver faster system access to medical staff while increasing security and mobility.
Solution
Deploy Dell™ PowerEdge™ servers with Intel® processor technology, running Symantec™ Workspace Corporate/Remote with biometric login devices for a secure, highly mobile virtual workspace solution.
Benefits
  • 6,250 hours a year reclaimed for patient care1
  • 80 percent of patient records now entered electronically less than a year after deployment
  • 10 minutes per user to fingerprint and train 150 users
  • $75,000 saved by extending the useful life of older PCs
1 Up to 150 physicians save 10 minutes a day = 1,500 minutes/60 = 25 hours a day x 250 working days/year per person = 6,250 hours/year reclaimed for patient care.