Every new IT tool promises to improve your efficiency and profitability with better features and functions. But it can be difficult to quantify value — and see a real return on investment — without first learning how to use these cutting-edge technologies.
Equip your entire organization — from IT professionals to end users — with the knowledge and skills to work faster, make smarter decisions and be more productive. With Dell Education Services (DES), you can develop a thorough and customizable instructional program to:
- Improve your staff’s expertise on the most popular software and peripherals
- Minimize downtime by enabling staff to implement and self-maintain hardware
- Enable your IT department to focus on more strategic projects
- Maximize the impact of your IT investment
Are you ready to explore the full potential of IT? Develop the skills to boost productivity, cut downtime and decrease support calls with education and training from Dell.
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Training Courses
Custom Training
Get a fully customized education program to meet your organization's unique needs and start enjoying the benefits of Dell's proven, comprehensive approach to technical training.
Dell Diagnostic Engineer Training
Learn to quickly and effectively identify problems — and implement the correct solution — with basic Dell desktop, laptop and server troubleshooting techniques.
Dell Learning System (DLS)
The Dell Learning System (DLS) is a total e-learning solution that combines high-quality Dell hardware, up-to-date course content, a powerful Learning Management System (LMS) and ongoing technical support.
Desktop and Laptop Training
Learn about hardware components of both desktops and laptops in Dell online and instructor-led courses.
Free Computer Classes
Sign up now for a free course, and learn how to increase productivity with training from Dell Education Services (DES).
ITIL
Assess the effectiveness of your current IT operations with IT Service Management, then remediate areas that need to be aligned to business strategy and follow a road map for ongoing operations to meet business objectives.
Live Distance Learning
Attend class from a remote location with Live Distance Learning. You'll receive technical training from expert instructors, access hands-on labs and use the authorized vendor curriculum.
Microsoft Training
Help your IT professionals and developers master Microsoft technologies — and improve team productivity, reduce downtime and increase employee satisfaction and loyalty.
Network Training
Train on Dell™ Force10 network products and learn how to better design, troubleshoot and tune performance for the best possible network performance and availability.
Server Training
Get hands-on experience in Dell server training courses and learn how to implement and maintain a reliable server infrastructure.
Storage Training
Make storage implementation simple with Dell Compellent and EqualLogic training. Whether you want to simplify administration, optimize your resources or improve disaster recovery, it’s all possible with our intuitive training modules.
Systems Management Training
Make the most of the Dell Management Console (DMC) with both basic and advanced instruction in installation, configuration and management.
Training Credits
Give you an effective and simple way to help you when your exact training needs are unknown.
Virtualization Training
Take industry-approved courses covering VMware, Microsoft Hyper-V and Citrix. With Dell Education Service training, you can quickly realize the essential business benefits of IT agility, reliability and quality of service.
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Full Course Catalog for Dell Education Services (DES)
Access the complete catalog of courses offered by Dell Education Services (DES).
Case Studies
How Dell Does IT: AIM (ETEC)
Dell uses its own Dell Advanced Infrastructure Manager (AIM) to reduce its server requirements for training classes by a projected 50 percent.
Video: Dell AIM Manages the Load for Dell Training
Learn how Dell Education Services (DES), which offers classroom-based training as well as Web-based courses, uses Dell AIM technology to speed up reconfiguration of IT classrooms, reduce power consumption and decrease hardware expenditures.
Pinellas County Schools
Pinellas County Schools increases its student graduation rate by 6.28 percent by taking a new approach to teachers’ professional learning
Pinellas County Schools
One-to-One Computing Opens new Opportunities for Students in the District
Henrico County Public Schools
Henrico County realizes improved test scores and saves $1 million using Dell systems with Intel processor technology
St. Dorothy School
St. Dorothy School dramatically improves student engagement, learning and enrollment by making every classroom a Dell Connected Classroom
Resources
Does IT Own IT Training — Or Should It?
No business department is eager to take on the responsibility for all user training. A collaborative team that joins IT professionals and department-specific representatives is the most effective method to teach end users new IT systems.
Five Best Practices for End-User E-Training
Without careful planning, even the most ambitious e-learning initiative can turn into a train wreck. Here are five ways to keep your company’s e-learning efforts on the right track.
Support
Login to Your Account
Login to your Dell Education Service (DES) training account.
Redeem Purchased Courses
Redeem purchased training credits at the Dell Education Services Web site.
Training FAQs
Get answers to your questions about training offered by Dell Education Services.
Solutions & Services
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