Onsite Services

Keep your end users — and the infrastructure that supports them — up and running

Focus on what you do best and stop worrying about maintaining laptops and desktops. Letting Dell handle the care and feeding of your end-user infrastructure will improve availability, enhance agility and provide your end users with the onsite support they need to get their work done. Part of the Dell End User Managed Services portfolio, Dell Onsite Services provides:

  • Standardized services delivered by highly trained Dell technicians
  • Fast diagnosis and resolution for hardware issues
  • Less downtime caused by changes to end-user infrastructure
  • Onsite end-user support for software and applications
  1. IMAC Services

    Install, Move, Add and Change (IMAC) Services

    Laptop and desktop life cycle management to handle workforce and workplace change.

  1. Deskside Support Services

    Deskside Support Services

    Give your end users access to hands-on assistance right at their desks with hardware, software and other day-to-day tasks.

  1. Hardware Break/Fix Services

    Hardware Break/Fix Services

    On-site repair delivered according to your specific budget, asset mix, warranty status, needed hours of coverage and SLA requirements.