Spend less time on images — and more on business
Every year, your IT environment grows more complex. You have to deploy new hardware, upgrade applications and operating systems, and apply a never-ending series of security patches and updates. And, every year, managing all your company's images becomes more frustrating, not to mention more time-consuming and costly.
Dell™ Image Management Services (IMS) can help you regain control. We offer a broad range of services — from a simple online tool that lets you manage images yourself to imaging specialists who provide on-site assistance. With Factory Image Load, we can even apply images at the factory, so you receive your hardware preconfigured and ready to deploy.
Online First Article expedites your order
Our Online First Article option provides an exceptionally fast, efficient way to review and validate images, BIOS, and other HW and SW integration and configuration prior to fulfilling volume orders. You simply log into our portal to review your first article online. This saves time because you don’t have to wait for an overnight package. It eliminates the cost of a beta product build. And you can give immediate feedback to which we can respond more quickly.
Are you using Dell KACE™, Microsoft® SCCM or MDT?
We bring the advantages of factory integration to these systems management technologies. By running most of the sequencing tasks in our factory, we minimize the configuration tasks you need to perform at your site. This leaves only a few simple tasks, such as Join Domain, as the final step before installation is complete.
Imaging Technology: Services
ImageDirect
Build, manage and load your custom images through a secure, web-based interface.
X-Image
Create and manage a single image that works across new and legacy Dell systems, as well as systems from other vendors.
Image Consulting
Rely on Dell imaging specialists to help you build a fully functional image that is ready for system deployment, as well as provide ongoing image services for your organization.
Imaging Technology: Case Studies
University of San Diego
University of San Diego saves 10 percent on total cost of ownership for client computing with hassle-free leasing from Dell Financial Services — and uses Dell ImageDirect to reduce technician time for PC deployment by 75 percent.
Imaging Technology: White Papers
ImageDirect vs. Symantec Norton Ghost — A Time Savings Evaluation
In a June 2010 study, Principled Technologies found that a company using Dell ImageDirect, instead of a typical corporate deployment solution such as Norton Ghost, could save as much as 76 percent of IT staff time.
ImageDirect vs. Microsoft ImageX — A Time Savings Evaluation
Creating images with Dell ImageDirect, instead of Microsoft ImageX, saved an average of 93 percent of IT staff time, according to a June 2010 study by Principled Technologies.
Imaging Technology: Getting Started
Sign In for ImageDirect Training
Register for an ImageDirect eSeminar and online training and get access to the premier online tool for image management.