Remote Infrastructure Monitoring

Important announcement about Dell Remote Infrastructure Monitoring

Effective February 1, 2012, Dell no longer sells the Remote Infrastructure Monitoring software-as-a-service solution.

If you’re interested in a remote monitoring solution, the Dell™ Management Console offers sophisticated data center management capabilities, including detailed information about your systems environment and easy-to-use reporting features.

Learn More About Dell Management Console

 

Existing Remote Infrastructure Monitoring Customers

Dell will continue to support and provide the same level of customer service and support for the life of your contract:

  • Telephone support continues to be available at (877) 975-2599. If you have an active support case, access DellConnect™ when instructed by the agent working with you.
  • You can also submit email requests to ModularServicesSupport@dell.com

Learn More

If you’re interested in transitioning from Remote Infrastructure Monitoring to the Dell Management Console or would like to find out more about this decision, please contact your Dell account executive.
  • Read More
  1. How It Works

    How It Works: Remote Infrastructure Monitoring

    Find out how Online Backup and Restore can help you automate the backup process with minimal impact on PC and network resources.

  2. FAQs

    FAQs: Remote Infrastructure Monitoring

    1 out of 5

    Get answers to questions about Remote Infrastructure Monitoring (RIM), a Dell service that enables you to monitor and manage your critical remote IT assets.

  3. Cloud Close-up

    Cloud Close-Up: Remote Infrastructure Monitoring

    Dell Remote Infrastructure Monitoring (RIM) provides a comprehensive solution that helps IT departments meet the challenges of monitoring and managing remote IT assets.

  4. Click here to read PDF

    Remote Infrastructure Monitoring Data Sheet

    15 Oct 2011

    Dell Remote Infrastructure Monitoring services centrally discover and track critical infrastructure devices, monitor for faults, performance and security vulnerabilities, and manage patches.

  5. Ensuring Connectivity for Remote-Office Clouds

    07 Feb 2011By : Mery E. Shacklett

    3.6 out of 5

    Along with performance and resource utilization reports, cloud services providers can also handle end-user monitoring, which can offload support for remote offices from corporate IT, and maybe even cut costs.

  6. The Coming Identity Crisis: What Identity Federation Has to Resolve

    26 Jul 2010By : Scott Fulton

    1 out of 5

    With more software in the cloud, single sign-on (SSO) is the way every application can ensure its data is authorized. A proliferation of competing web services models and security vendors have inadvertently move enterprises away from this goal.