Important announcement about Dell Services offerings
Effective February 1, 2012, Dell no longer sells Distributed Device Management and Software Asset Management software-as-a-service (SaaS) solutions. Distributed Device Management solutions include:
- Anti-Malware and Virus Management
- Asset Management
- Patch Management
- Software Distribution
If you're interested in a systems management or Software Asset Management solution, our KACE™ family of systems management appliances can fulfill systems management needs for organizations of all sizes.
What KACE Can Do for You
Dell™ KACE Appliances make efficient computer management and server management a reality by providing a low-cost alternative to systems management software using an appliance-based architecture. Simply plug the appliance into your network, provide it with an IP address and you're ready to begin managing all your desktops, laptops and servers. Unlike traditional computer management software, Dell KACE Appliances typically deploy in one day. And because the appliances are fully integrated and preconfigured, there are no hardware or software prerequisites, no professional service fees and no hidden costs. It's all in the appliance.
Learn More About the Dell KACE Family of Systems Management Appliances
Existing Distributed Device Management and Software Asset Management Customers
Dell will continue to provide the same level of customer service and support for the life of your contract:
- Telephone support continues to be available at (877) 975-2599. If you have an active support case, access DellConnect™ when instructed by the agent working with you.
- You can also submit email requests to ModularServicesSupport@dell.com
Learn More
To get more information about this decision or learn more about transitioning to a Dell KACE solution, please contact your Dell account executive.








