Remote Advisory Services
Highlights
- Get quick answers to questions about complex applications and technologies
- Speak to certified technicians who are highly trained to provide support on specific topics
- Purchase only the support you need, on a per incident or annual contract basis
Easy Access to Expert Technical Help
When it comes to complex applications and solutions, you might turn to on-site IT resources for installation, configuration and maintenance assistance; however, getting expert help doesn’t mean the need to break the bank or require long-term contracts and expensive service packages.
With Dell Remote Advisory Services, you can finally get flexible, fast and cost-effective support for specialized applications from certified experts.¹ Benefits include:
Expert Support — Our specialists provide phone- and Internet-based consultation, configuration and management support on a variety of different technology topics, such as:
- Virtualization
- Microsoft® Exchange
- Storage area networks
- Backup, recovery and archiving
- Server and storage tasks
- Networking
- Common software applications, such as Microsoft Windows Server®, Microsoft SQL Server®, Red Hat®, Linux®
Unparalleled Flexibility — You can pay on a per incident basis or purchase an annual contract. We provide both telephone and online support.
Dell Remote Advisory Services are also ideal for additional support after a Dell solution deployment or for additional application/hardware configuration requests.
Download the data sheet
¹ Availability and terms of Dell Services vary by region. For more information, visit www.dell.com/servicedescriptions
