Keep Your Hard Drive

Get a Replacement Hard Drive, Without Giving Up Your Old One

No one likes the thought of a failed hard drive, especially since sensitive data is at such high risk of exploitation. And while there are many ways to recover data, not all are equally secure.

For instance, many standard warranties allow you to return failed hard drives and receive replacements. But in a regulatory environment that places a high premium on privacy, many organizations instead opt to retain possession of failed hard drives — forgoing the benefits offered by their warranties.

Keep Your Hard Drive — A Data Protection Service from Dell

Keep Your Hard Drive offers ultimate control, allowing you to retain complete control of your data without affecting your warranty status.¹ If your hard drive fails, Dell will send you a replacement hard drive and you can keep your old one. You manage data destruction and drive disposal on your own, without opening the door to potential third-party mismanagement.

With Keep Your Hard Drive, you can:

• Ensure Strict Security — Your sensitive data and hard drive never have to leave your control. By retaining physical possession of a failed hard drive, you can ensure security of classified, proprietary or sensitive data.

• Maintain Complete Control — By keeping failed hard drives in-house, you can decide how and when to dispose of your data, on your own terms. You don’t need to worry about tracking failed hard drives in-transit, either.

• Comply with Security Regulations — The Keep Your Hard Drive service is designed to help you comply with current data privacy regulations and internal company policies by preventing your hard drive contents from being compromised in any way.

• Mitigate Risk — You can reduce the possibility of expensive civil liability by controlling every step of the data destruction and hard drive disposal process. With the Keep Your Hard Drive service you can also avoid potential exposure of confidential customer data or intellectual property.

How It Works

Simply report any covered hard drive failure to Dell technical support to find out if a replacement hard drive is needed. If needed, we will replace it at no charge using same-day or next-business-day delivery, depending on the terms of your service contract. You’ll keep the failed hard drive and any sensitive data it contains.