Redefining IT Services: Why Traditional IT Service Providers Are Failing To Meet Today's Business Needs – THINKStrategies
Date:
10/1/2008
A new approach to IT services is necessary to meet today's business challenges. THINKstrategies believes this approach must combine the technological advantages of a new generation of Software-as-a-Service (SaaS), or 'cloud'-based IT management capabilities with a new method of delivering expert-based IT services. This whitepaper examines how organizations can employ this new approach to respond to today's IT management requirements, overcome their escalating business challenges, and achieve their corporate objectives.
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