Report

Inspire and innovate. These words evoke emotion in almost any context. At Dell, these words embody our approach to achieving our corporate responsibility priorities. We set out with a goal to inspire, to be inspired and to innovate — as a leader in our industry and as global citizens. Fiscal year 2009 brought global economic challenges that continue to change the corporate landscape and our personal lives. Now more than ever, we must hold tight to our values and priorities. You’ll see those values and priorities reflected in our key accomplishments and how we continue to address our challenges such as:

• Achieving carbon neutrality in our global operations
• Offering our customers carbon offsets
• Raising the standard Dell has set for IT consumer recycling
• Helping customers significantly increase power efficiency and performance in their data centers
• Becoming a charter member of the Business Ethics Leadership Alliance
• Earning a seat at the Billion Dollar Roundtable
• For the first time, sharing our list of Tier 1 suppliers
• Giving $24.5 million to our global communities
• Reinstating our Global Diversity Council
• Creating the Dell YouthConnect program for digital inclusion in emerging countries
• Maximizing the use of diverse suppliers and maintaining a pipeline during an economic downturn accentuated by streamlined operations and consolidation
• Addressing the challenges of a global infrastructure for proper handling of waste materials and end-of-life electronics

We’re proud of our accomplishments and the progress we’re making in so many different parts of the world. We know there is still unfinished business and assure you that you can count on us today and in the future.