Customer Stories

Jones Walker

Jones Walker wanted to virtualize its IT infrastructure and enhance the efficiency of its operations. To accomplish this, the law firm engaged Dell to deploy VMware vSphere on Dell PowerEdge systems.

All the IT projects I work on ultimately come down to how the firm can better serve our clients, and I truly feel that Dell's corporate culture places that same value on customer service.

Ruark Chick, CIO, Jones Walker, United States

Challenge
The law firm needed to keep up with rapid growth and focus on delivering innovative IT services to clients while strengthening disaster recovery.
Solution
Jones Walker virtualized servers and desktops to respond faster to the needs of users and clients. The company's servers and desktops are virtualized using VMware vSphere on Dell PowerEdge servers with Intel® Xeon® and Atom™ processors, a virtual desktop solution with VMware® View and Dell OptiPlex™ flex clients, Dell PowerVault™ Internet SCSI (iSCSI) SAN arrays and EMC SANs sourced through Dell.
Benefits
• Able to offer new IT services to clients due to ability to create virtual infrastructures quickly
• Reclaiming data center rack space with server virtualization
• Projected decrease in hardware costs, power and cooling needs
• 3-year payback on virtual desktop investment
• Near-zero recovery point and recovery time objectives
• 80 percent less time to deploy a new image with virtual desktops, accelerating operating system migrations
• Improved security and data protection by hosting desktop images and data in data center
• Reduced downtime for support staff
• Able to avoid bringing on additional contract staff for desktop support
• One-half FTE saved with Dell customer service