Dell's operations and businesses have earned certifications in a number of important areas, including quality, environmental, occupational health and safety, and IT security management systems.
Dell's primary quality goal is to earn our customers' trust and loyalty:
Learn more in our Corporate Responsibility section or read our Global Environmental Policy.
Dell's primary quality goal is to earn our customers' trust and loyalty:
- We listen to our customers and respond to their needs.
- We learn from our customers to continually improve our processes and systems in order to deliver better technology solutions.
- We use standards such as quality management standard ISO 9001, which align our business, suppliers and partners, to optimize and deliver high quality and value to our customers.
Learn more in our Corporate Responsibility section or read our Global Environmental Policy.
Related Links
 | Quality Management System ISO 9001 — Dell Worldwide |
 | Quality Management System ISO 9001 — Poland Manufacturing The manufacture and supply of computer and related products and solutions in EMFP (European Manufacturing Facility Poland). Download the PDF |
 | Quality Management System ISO 9001 — Infrastructure Solutions Group The provision of infrastructure services at various global locations. Download the PDF |
 | Quality Management System ISO 9001 — Government Services Financial, management, engineering and information technology consulting services for government and commercial industries. Download the PDF |
 | Quality Management System ISO 9001 — Dell International Services India Private Ltd. Business Unit BPO (multiple locations) The provision of business process solutions in the areas of healthcare, financial services and insurance. Download the PDF |
| Quality Management System ISO 9001 — Dell International Services India Private Limited (multiple locations) Application development, management, migration, testing, re-engineering, business intelligence data warehousing services, engineering services (design, CAE, manufacturing and embedded software). Download the PDF |
 | Quality Management System ISO 9001 — Dell SecureWorks (Edinburgh, UK) Providers of IT managed security and consultancy services. Download the PDF |
 | Quality Management System ISO 9001 — Dell SecureWorks (London, UK) Providers of IT managed security and consultancy services. Download the PDF |
 | Quality Management System ISO 9001 — Force10 Networks (San Jose, CA) Networking, data center and service provider. Download the PDF |
ISO 14001
OHSAS 18001
 | Environmental Management System ISO 14001 — Dell (Worldwide) The development, manufacture and supply of computers and technology products, and take-back and recycling services. Download the PDF |
 | Environmental Management System ISO 14001 — Poland Manufacturing |
OHSAS 18001
 | Occupational Health and Safety Management System OHSAS 18001 — China and Malaysia The manufacture and supply of computers and technology products. Download the PDF |
 | Occupational Health and Safety Management System OHSAS 18001 — Poland Manufacturing The manufacture and supply of computer and related products and solutions in EMFP (European Manufacturing Facility Poland). Download the PDF |
| | IT Service Management System ISO/IEC 20000-1 — Dell International Services India Private Limited (multiple locations) Application maintenance, support and monitoring services. Download the PDF |
 | IT Service Management System ISO/IEC 20000-1 — Dell (North America) The IT service management system that supports the provision of the MSSB division of the Global Product Marketing and Development (GPMD) production services to all contracted customers in North America. Download the PDF |
 | IT Service Management System ISO/IEC 20000-1 — Dell Marketing LP The IT service management system supporting the provision of infrastructure services to internal and external customers from the Plano Technology Center. Download the PDF |
| Information Security Management System ISO/IEC 27001 — Dell International Services India Private Ltd. Business Unit BPO (multiple locations) The management of information security covering all information assets deployed for providing business process services, including healthcare services. Download the PDF |
| Information Security Management System ISO/IEC 27001 — Dell International Services India Private Limited (multiple locations) Application development, management, migration, testing, re-engineering and business intelligence data warehousing services. Download the PDF |
 | Information Security Management System ISO/IEC 27001 — Dell SecureWorks (Edinburgh, UK) Providers of IT managed security and consultancy services. Download the PDF |
 | Information Security Management System ISO/IEC 27001 — Dell Japan (multiple locations) Sales and support of computer, software and peripherals. Download the PDF |
 | Information Security Management System ISO/IEC 27001 — Plano Technology Center (Plano, TX) Areas of the business that operate from the physical location: Business Continuity, Data Center Operations, Desktop, Distributed Systems Automation, Firewall, LAN/WAN, Messaging, OPAS, SharePoint, Security Operations Center, Storage/Backup and Telecom. Download the PDF |
 | Capability Model Maturity Integration (CMMI)©, Level 5 — Dell Services (Bangalore and Noida, India) Design, development and maintenance of business applications. Download the PDF |
 | TL9000 Telecommunications Quality Management - Dell Mobility Product Group (Buffalo Grove, Ill.) Design, development and customer support of complex wireless subscriber user terminals. Download the PDF |