Supplier Responsibility

We understand that we operate in a world with many different cultures, countries and levels of economic development. Yet even in this diverse world, we believe there are some standards that cross borders, levels of development and cultures — and that meeting these standards is a condition of doing business with Dell. The key components of these standards are: labor, environment, ethics, health and safety, and management systems. Our overall approach is drawn from a review of global best practices, management systems and acknowledged standards. Included among these are:

• The United Nations (UN) Declaration of Human Rights
• The UN Convention on the Rights of the Child
• Fundamental conventions of the International Labor Organization (ILO)
• Electronic Industry Code of Conduct (EICC)
• International Organization for Standardization (ISO 14001)
• Occupational Health and Safety Assessment Series (OHSAS 18001)
• The Dell Code of Conduct
• The benchmark of other corporations and industries across the globe

Dell is committed to communicating our requirements to our suppliers and working collaboratively with them to promote high standards of work and behavior. While our principles do not vary regardless of the level of supplier, our focus on communicating and reviewing performance against those standards is on our target supplier list. Suppliers on this list are selected based on location, manufacturing processes, business relationship and commitment to adhere to EICC provisions. Despite this focus, violation of Dell's Supplier Global Citizenship expectations — at any level of our supply chain — is unacceptable.