Distributed Device Management (DDM)

Important announcement about Dell Services offerings

Effective February 1, 2012, Dell no longer sells Distributed Device Management and Software Asset Management software-as-a-service (SaaS) solutions. Distributed Device Management solutions include:

  • Anti-Malware and Virus Management
  • Asset Management
  • Patch Management
  • Software Distribution

If you're interested in a systems management or Software Asset Management solution, our KACE™ family of systems management appliances can fulfill systems management needs for organizations of all sizes.

What KACE Can Do for You

Dell™ KACE Appliances make efficient computer management and server management a reality by providing a low-cost alternative to systems management software using an appliance-based architecture. Simply plug the appliance into your network, provide it with an IP address and you're ready to begin managing all your desktops, laptops and servers. Unlike traditional computer management software, Dell KACE Appliances typically deploy in one day. And because the appliances are fully integrated and preconfigured, there are no hardware or software prerequisites, no professional service fees and no hidden costs. It's all in the appliance.

Learn More About the Dell KACE Family of Systems Management Appliances

Existing Distributed Device Management and Software Asset Management Customers

Dell will continue to provide the same level of customer service and support for the life of your contract:

  • Telephone support continues to be available at (877) 975-2599. If you have an active support case, access DellConnect™ when instructed by the agent working with you.
  • You can also submit email requests to ModularServicesSupport@dell.com

Learn More

To get more information about this decision or learn more about transitioning to a Dell KACE solution, please contact your Dell account executive.

Anti-Malware & Virus Management

Anti-Malware & Virus Management

Protect your PCs and networks with Dell Anti-Malware and Virus Management. With this service, you can centrally deploy and enforce Symantec and McAfee anti-virus software and updates.

Anti-Malware and Virus Management

How It Works: Dell Anti-Malware and Virus Management

FAQs: Dell Anti-Malware and Virus Management

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Asset Management

Asset Management

Streamline asset inventory and tracking with Asset Management, a Software-as-a-Service (SaaS) solution that provides continuous control and visibility of your distributed assets.

Asset Management

FAQs: Dell Asset Management

Cloud Service Close-up: Dell Asset Management

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Patch Management

Patch Management

Ensure security across your organization by automating the patch management process for applications from Microsoft, Adobe, VMware, Apple and other leading vendors.

Patch Management

How It Works: Dell Patch Management

FAQs: Dell Patch Management

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Software Distribution

Software Distribution

Automate the distribution of applications, upgrades and configurations — to both local and remote PCs — with the Dell Software Distribution service.

Software Distribution

How It Works: Dell Software Distribution

FAQs: Dell Software Distribution

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