Industry Analyst Research

Industry analyst firms provide independent third-party opinion about Dell's strategy, products and services. Browse the list of reports below or search the reports using the check boxes and tag cloud on the left. Additional analyst reports are available for purchase directly from the analyst firms.

Search Results

Showing results 1-10 of 32

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  1. idc_it_leasing_financing_considerations.pdf
    IT Leasing & Financing: Financial and Operational Factors to Consider - IDC   4 out of 5

    Although not the ideal solution for every acquisition, lease / financing and the related lease management service options should be considered during major infrastructure renovations, operational reviews or new technology assessments.

    10/1/2008

  2. 20071112_forrester_howenterprisebuyersrate.pdf
    How Enterprise Buyers Rate Their PC Suppliers and What It Means for Future Purchases - Forrester   5 out of 5

    Forrester's Q3 2007 Business Data Services study of 565 PC decision-makers at North American and European enterprises revealed a dichotomy in the enterprise PC market. On one hand, buyers are thrilled with the basics like product features, quality, and pricing. But on the other, factors like product support and overall business relationship need improvement. Specifically, we learned that Dell will easily retain its position as the preferred desktop and laptop supplier to enterprises, despite the competitive pressure that HP and Lenovo exert. Across laptops, customers gave Dell the nod on pricing and product support, noting little differentiation across product features. Lenovo maintained a slight advantage with product quality, and also scored high on overall business relationship.

    11/12/2007

  3. The-Business-Risk-of-a-Lost-Laptop.pdf
    The Business Risk of a Lost Laptop   Not rated

    Dell Inc. and the Ponemon Institute, LLC are pleased to report the results of the Business Risk of Lost Laptops in the United States, United Kingdom, Germany, France, Mexico and Brazil. The study was conducted to understand the risks to organizations’ personal and confidential information as the number of lost or stolen employee-assigned laptops increases. We also wanted to learn if there are significant differences in how companies in these different countries are addressing the business risk of lost laptops.

    4/16/2009

  4. Dell Helps Control DC TCO.pdf
    Simplifying and Optimizing IT - Dell Helps Control Data Center Total Cost of Ownership   Not rated

    Dell has the portfolio of optimized solutions to enable you to optimize your portfolio of IT infrastructure. You can try to do this yourself; however, for most, we do not recommend it. With a complete menu of open systems platforms, systems management applications, services, and solutions, Dell is equipped to simplify your operations and lower your total cost of ownership.

    4/3/2009

  5. Pund-IT Review_Cisco-Dell_28jan09.pdf
    Cisco/Dell Announce Next-Gen Business Solutions - Pund-IT   Not rated

    The Cisco/Dell solutions should offer customers some significant strategic benefits. Transitioning to unified network fabrics, which support highly flexible data transport options, can help organizations enhance business process continuity and datacenter scalability, critical issues at a time when companies of every size need to ensure they are getting the most out of their long term IT and business investments. Overall, by simplifying the pooling of servers, storage and networking resources via a unified network fabric, Cisco and Dell should help companies enhance both the incremental value of individual IT assets and their datacenters as a whole. That is good business by any definition.

    1/28/2009

  6. storage_mq_2008.pdf
    Gartner Magic Quadrant for Midrange Disk Arrays   Not rated

    Dell is in the Leaders Quadrant of Gartner Magic Quadrant for Midrange Disk Arrays. This Magic Quadrant represents the current and probable relative strengths of vendors in the midrange disk array market at a moment in time by using a combination of product and nonproduct criteria.

    11/12/2008

  7. Business Drivers for IT Simplification - IDC
    Business Drivers for IT Simplification - IDC   Not rated

    To help businesses reduce their IT complexity, Dell has launched its IT Simplification initiative. Under this initiative, and utilizing the same principles used in its own business and IT practices, Dell provides customers with an assessment of their infrastructure indexed against comparable companies in their industry, along with design and implementation services. This initiative is intended to help Dell customers establish a more streamlined IT infrastructure and reduce operating costs and complexity, with improved support of their overall strategic IT and business objectives.

    11/1/2008

  8. Dell_ProSupport.pdf
    Dell ProSupport: Customer Choice Drives a New Approach to IT Service and Support - IDC   Not rated

    Many organizations are beginning to view IT as less of a cost center and more of a driver of strategic business value. However, for IT to deliver on the strategic business value, it needs to be easy to use and robustly supported. Enterprises must consider the increasing importance of data/disaster recovery, reliance on mobile systems, and expectations that IT is agile enough to support changing needs in real time. Due to these important considerations, organizations should rethink how they purchase and utilize support services. It is imperative to consider the application and end-user being supported and squarely align the right support based on unique business needs. And, because business needs change constantly in today's world, it is important to select a support vendor that is geared to scale up and down with these needs. Dell launched its ProSupport portfolio of services. Under the new framework, customers are able to self-identify what type of customer they are - either end-users or IT professionals. Once customers have self-identified, they are able to determine the features they need in the support package, thus customizing their support experience to their needs. The costs of the support services will vary depending on the options that the customers select.

    10/1/2008

  9. Dell_Redefining_IT_Services.pdf
    Redefining IT Services: Why Traditional IT Service Providers Are Failing To Meet Today's Business Needs – THINKStrategies   Not rated

    A new approach to IT services is necessary to meet today's business challenges. THINKstrategies believes this approach must combine the technological advantages of a new generation of Software-as-a-Service (SaaS), or 'cloud'-based IT management capabilities with a new method of delivering expert-based IT services. This whitepaper examines how organizations can employ this new approach to respond to today's IT management requirements, overcome their escalating business challenges, and achieve their corporate objectives.

    10/1/2008

  10. forrester_iscsi_adoption.pdf
    Addressing Significant Growth of Data with the iSCSI Protocol   Not rated

    Forrester recommends that companies should evaluate iSCSI SAN solutions as a means of addressing their data growth in a cost-effective and simple manner. The strong adoption numbers, combined with the overall positive experience that users reported from a broad range of geographies, industries, as well as company and storage environment sizes, lead Forrester to believe that the time has come for companies of all types and sizes to consider iSCSI for mainstream adoption. This paper explores the ways in which existing users have deployed the technology, the successes and issues they have seen, as well as the perceptions of those who have not deployed iSCSI in their storage environment.

    9/16/2008

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