IT Management Application solutions delivered as Software as a Service (SaaS)
IT Management SaaS provides services that help you manage your IT environment, including solutions for managing and securing broadly distributed desktop, notebook and server infrastructures, and managing email and enterprise notifications. The services can help you manage and protect your company's IT environment virtually from any location without the headache of managing and using a traditional on-premise solution.
Mobile system protection
In today's increasingly mobile business world, companies face a new range of physical and internet-based threats. Customers and users need reassurance that their data is safe wherever their computers happen to be with Internet-delivered services such as:
- Laptop Data encryption — can ensure sensitive data on laptops won't fall into the wrong hands even if the PC does
- Online backup and restore — can ensure data on end-users' PC is backed up and can be restored in case of drive failures, errors, virus attacks or theft.
System Management
- Distributed Device Management — enables IT to manage local and remote PCs via the internet including:
- Asset management and inventory
- Software distribution
- Patch management
- Distribution and management of anti-malware applications
- Software Inventory Usage Management — helps eliminate the costly and often inaccurate process of manually tracking software licenses. The service is able to automatically discover software and deliver inventory reports and track usage to help reduce software costs
- Remote Infrastructure Monitoring — helps IT monitor for fault and performance issues, manage patches and perform periodic security vulnerability audits on critical assets — servers, storage and network devices, and other IP assets (such as printers).
Business Continuity
Email Management Services (EMS) — help reduce the risk of managing email by providing failover and backup for Microsoft® Exchange or BlackBerry® services, secure email archiving with rapid search and storage management, and protection and filtering for spam, viruses and unauthorized/unwanted content and including:
- Email Continuity — helps prevent downtime in the event of an outage of your email server (Exchange or Lotus) with quick activation of EMS Email Continuity to help ensure email is up and running and your email data is not lost
- Email Archive — provides your business with comprehensive email storage management, rapid search and seamless end-user access
- Email Security — helps protect your email with the latest filtering technology to automatically block spam, viruses and unwanted content before it gets in
- AlertFind — an enterprise notification platform that is designed to provide automated message delivery and response tracking using multiple communication channels — including voice calls, email, two-way SMS messages to mobile devices, pagers and fax.
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