TecAccess and Mobile Computing

TecAccess’s Challenge: One IT person, 30 telecommuters.

Debra wants to ensure employees were focusing on their customers' IT accessibility first rather than TecAccess internal IT service needs. With only one IT person on staff, TecAccess needs equipment that’s reliable, durable and easy to manage.

TecAccess’s Solution: Dell Latitude™ Laptops and ProSupport™ with CompleteCare™ Accidental Damage.

Debra chooses the Dell Latitude ™ family of laptops, for their groundbreaking advancements in durability, security, battery life, connectivity and remote administration: Dell ControlPoint with ControlVault™ for secure credential management Dell Latitude ONTM 1 for instant access to email, calendar and Internet Dell ImageDirectTM for easy deployment and management of mobile assets

To keep her employees up and running, no matter where they are located, Debra uses Dell ProSupport™ with CompleteCare™ Accidental Damage Service. Plus, TecAccess is even covered for spills, drops, surges and breakage to select systems or peripherals so a morning coffee mishap won’t ruin the whole day. With a Dell service plan it can count on, TecAccess is able to keep its employees productive without increasing IT staff or management time. “My husband is our one IT guy,” Debra adds. “So it’s very important to have an organization like Dell supporting us, because we do have 30 employees with laptops all over the United States.”