Support Services

ProSupport for Microsoft

Consolidated, single point of contact for your Microsoft software support and maintenance

Microsoft Software Support for your IT Team!

Are you looking for a consolidated, one-stop service provider for your Microsoft® Software?

ProSupport™ for Microsoft will provide your business with a consolidated, single point of contact for your Microsoft software support needs. ProSupport for Microsoft allows your business unlimited access to Dell’s 24x7 chat, email and phone support services to help with configuration issues, how-to-assistance, critical patches, updates and more...

Dell™ ProSupport for Microsoft supports the following applications: Microsoft Exchange, Microsoft SharePoint®, Microsoft Lync™, Microsoft SQL® and Microsoft Systems Center Server.

ProSupport for Microsoft includes:

  • Annual contracts that allow for unlimited access to 24/7 chat, email and phone support
  • Access to three severity levels of technical support expertise to be sure you have the right level of support
  • Reinstallation, configuration and best practices recommendations
  • Patch, updates
  • 'How-to' Assistance
  • Disaster Recovery Support

 

*Dell ProSupport: Availability and terms of Dell Services vary by region. For more information, visit
www.dell.com/servicedescriptions. 24/7 support available in English only in some regions.