Reporting on Corporate Responsibility

Updated Environment Goals

Dell's changing business model, from a focus on hardware to a focus on services and solutions, has impacted all parts of the company. This change has fundamentally changed the nature of Dell's impacts as a company. In the report we said we were in the process of updating our strategy on environmental issues, which you see below.

Dell's new sustainability strategy can easily be summarized. Sustainability here is not just a story about Dell understanding and managing the impacts within its walls. It is about how Dell products are made, used and how Dell helps its customers understand and manage their own environmental impacts.

Environment
Category Goal Note 
Supplier Responsibility Target 85 percent of Tier 1 suppliers with environmental initiatives 
Complete internal assessment to determine the viability of using CDP / EICC data to estimate supply chain GHG emissions (Scope 3, Category 1)New
Complete internal assessment to determine the viability of using CDP / EICC data to estimate upstream logistics and transport GHG emissions (Scope 3, Category 4)New
Achieve 50 percent post-consumer waste (PCW) for paper used in our U.S. catalogs 
Sustain 25 percent of Dell’s catalog fiber from Forestry Stewardship Council (FSC)-certified sources 
OperationsDrive toward zero waste by recycling or reusing 99 percent of nonhazardous manufacturing waste by 2012 
Reduce global greenhouse gas (GHG) emissions per dollar of revenue by 15 percent from 2007 to 2012 
Reduce worldwide facilities’ GHG emissions by 40 percent by 2015 
Reduce fresh water use by 5 percent per square meter of building space by 2013 
Products and PackagingReduce GHG emissions from Dell products by 25 million tons through improved product performance and preconfigured systems with Energy Smart operational settings 
Avoid 40,000 tons of GHG emissions by implementing server-managed power management for customers worldwide in FY09–12 
Ensure all Dell™ Precision™ fixed workstation and OptiPlex™ products that launch in FY12 are configurable with 80 plus registered power suppliesUpdated
All business client computing products that launch in FY12 will be EPEAT registered in the U.S. and Canada*New
By the end of 2011, all newly introduced Dell personal computing products will be BFR-, CFR- and PVC-free**, as the industry identifies acceptable alternatives that will lower product health and environmental impacts without compromising product performance
Complete internal assessment to determine the viability of estimating the energy use and GHG emissions of Dell products deployed by customers (Scope 3, Category 11) and continue Dell product carbon footprint assessmentNew
By the end of FY12, replace all notebook displays with LED illumination, eliminating the need for mercury in our notebook products and continue to drive mercury-free LED illumination in external monitorsNew
Eliminate 20 million pounds of packaging by 2012
Achieve 75 percent curbside recyclability of packaging components
Increase sustainable content in cushioning and corrugated packaging by 40 percent
Services and RecyclingIncrease take back volume totals to a worldwide cumulative 1 billion pounds of collected equipment by 2014


Human Rights and Social Responsibility
Goal     Note 
Continue with a goal of 100 supplier audits including over 25 Electronic Industry Citizenship Coalition (EICC) third-party validated audits 
Continue to participate in industry-wide working groups on extractives (conflict minerals), slavery and human trafficking, anti-corruption and supplier improvement 
As part of our commitment to the IDH Sustainable Electronics Program, identify three to five key suppliers with whom we will partner over the next three years on issues around innovative workforce managementNew
Participate in the EICC Conflict-Free Smelter pilotUpdated
Create and communicate a water policy statement  
Encourage all Tier 1 Suppliers to provide CDP Water reportsNew
Implement a training program for Tier 1 suppliers that provides specific guidance on development of a corporate responsibility report Updated 
Implement a training program for Tier 1 suppliers that provides specific guidance on Extractives/Conflict MineralsNew

*Some exclusions apply where there is no EPEAT (IEEE 1680 standard) category for certain products in our portfolio.

**Dell will adopt the BFR/CFR/PVC-free definition as set forth in the " iNEMI Position Statement on the Definition of 'Low-Halogen' Electronics (BFR/CFR/PVC-Free)." Plastic parts contain <1000 ppm (0.1 percent) of bromine (if the Br source is from BFRs) and <1000 ppm (0.1 percent) of chlorine if the Cl source is from CFRs, PVC or PVC copolymers. All printed circuit board (PCB) and substrate laminates contain bromine/chlorine totaling less than 1,500 ppm (0.15 percent), with maximum chlorine of 900 ppm (0.09 percent) and maximum bromine of 900 ppm (0.09 percent). Service parts after purchase may not be BFR/CFR/PVC-free.