Supplier Global Citizenship Commitment

Dell and Dell's suppliers are required to comply with all applicable laws and regulations where business is conducted. In addition, they are to embrace high standards of ethical behavior and treat their employees fairly, and with dignity and respect, consistent with local law and the Electronics Industry Citizenship Coalition (EICC) Code of Conduct.

Because businesses face many uncertainties in this rapidly changing global market, establishing genuine dialogue with workers enables both workers and employers to understand each other's problems better and find ways to resolve them. Dell and its suppliers are to respect the rights of workers, as established by local law, to associate freely on a voluntary basis, seek representation, join or be represented by works councils, and join or not join labor unions and bargain collectively as they choose. As provided by the law, employees who become worker representatives shall not be the subject of discrimination and shall have access to management and co-workers to carry out their representative functions. Workers shall be able to communicate openly with management regarding working conditions without fear of reprisal, intimidation or harassment. 

Basic worker rights to open communication, direct engagement, and humane and equitable treatment must be respected even in countries where they are not given meaningful legal protection. Where worker representation and collective bargaining are restricted by law, participants are to facilitate open communication and direct engagement between workers and management as alternative ways of ensuring that workers' rights, needs and views are considered and acted upon appropriately and in good faith.

Our suppliers are requested to provide documented evidence of their commitment to implementation of our Supplier Principles through a self-assessment tool, which utilizes the criteria given below. We utilize the industry-standard tools that have been developed by the Electronic Industry Citizenship Coalition and the Global eSustainability Initiative (GeSI) Self Assessment Questionnaire.

• Commitment and Policy: The supplier's executive management has reviewed and signed Dell's Global Citizenship Commitment Letter. The supplier has a responsible party leading internal Global Citizenship program, reporting directly to CEO. In addition, the supplier has evidence of company policy or principles stating commitment to Global Citizenship aligned with Dell's Supplier Principles for Labor Rights.
• Implementation and Operation: The supplier has a Global Citizenship program in place, and there is evidence of training programs to communicate company policy and commitment to the program.
• Self Monitoring and Corrective Action: The supplier has evidence of periodic internal audits and corrective, preventive action plan that includes verification of Labor Rights program compliance.
• Performance Indicators: The supplier has evidence of periodic monitoring and measuring system to ensure progress to Labor Rights program goals.
• Management Review and Continuous Improvement: The supplier has evidence of management review that includes at minimum: Effectiveness of Global Citizenship program (including Labor Rights), progress to goals, audit findings, policy, continuous improvement and views of interested parties.