Dell Technology Helping to Improve Care in the Community for 600,000 Ontarians

 

• Dell selected for five year Vendor of Record contract servicing the Ontario Association of Community Care Access Centres and its 14 CCACs

For a healthcare shared services association as broad reaching as the Ontario Association of Community Care Access Centres (OACCAC), the quality, availability and stability of its technology platform is considered vital for the more than 7,000 healthcare professionals it services. This is why Dell is proud to announce a new five year vendor of record agreement with the OACCAC to supply all the association’s hardware, software, storage and services.

Ontario’s 14 CCACs serve more than 600,000 clients annually. Their initiatives help 120,000 seniors to continue to live in their communities, 2,000 children with complex and chronic diseases to go to school, 6,000 terminally ill people to be at home with their families and 50,000 clients to go from hospital to home each and every day.

These services and level of care are already supported by Dell technology, including a virtualized consolidated server environment, mobile solutions, electronic health records, VOIP capabilities and access to a province-wide Client Health Related Information System (CHRIS). Integrating the CCACs’ core business functions and applications while modernizing and automating the case management process, CHRIS enables healthcare integration to and from the community, providing for faster service delivery, reduced response time, improved cost efficiencies and a ‘greener’ environment.

The new contract with Dell takes the IT implementation to the next level. It includes more than 4,000 notebooks that will enable case managers to access client records wirelessly over 600 servers, facilitating the expansion of the Electronic Health Record (EHR) using DocuShare software and imaging, and Compellent tiered storage that will allow the CCACs to expand their storage capabilities using more efficient and less expensive storage solutions.

Quotes:

Paul Cooper, Country Manager, Dell Canada
“As the leading healthcare IT service provider in the world, Dell is proud to work with innovative organizations like the OACCAC to deliver technology-based solutions that offer true benefits to the healthcare industry and ultimately to patients. Technology is an enabler that helps unlock the information trapped in paper records and silos, it allows healthcare providers to access patient records anytime, anywhere, and at the end of the day it helps our healthcare industry to improve patients’ quality of life.”

Colin Zvaniga, Chief Information Officer, Ontario Association of Community Care Access Centres
“Working with Dell, the OACCAC has been able to realize substantial cost efficiencies while developing a streamlined, innovative and patient-centric technology-based platform. The giant strides we have made in our ability to deliver excellent patient care throughout the 14 CCACs are testament to the level of service, support and innovation we receive from Dell.”

About Dell
Dell Inc. (NASDAQ: DELL) listens to its customers and uses that insight to develop and deliver customized technology solutions for Canadian healthcare organizations that give them the power to do more. For more information, visit www.dell.ca.

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